Masonic shop Returns policy
Masonic shop Returns policy is as follows:-
Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item has shipped
Photo evidence may be required.
Clothing:- If you order an incorrect size please contact us to arrange for a replacement.
You will need to return the original item.
The following items can’t be returned or exchanged
Because of the nature of these items. unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Unit A6, Spithead Business Centre
Newport Road, Sandown